Terms and Conditions
Deposit
A 20% non-refundable deposit will be required for all orders. This deposit will guarantee your date.
Balance
The balance will become due 1 month before your wedding date. As this is a very busy time for you an email reminder will be sent.
Please be aware that wedding/occasion cakes will not be released until full payment has been made and cleared.
Alterations
Any alterations must be advised in writing and may be subject to additional charge.
Cancellation
Any cancellation will result in the loss of your deposit. If any work has already been done thenyou may become liable for payment for this work.
Delivery/Collection
Delivery and set up can be arranged at the time of confirmation of order. If you wish to collect your cake then full instructions can be issued for the set up at your venue.
Please be aware that once you have collected your cake or it has been delivered and set-up, then full responsibility will fall with yourselves.
Cakes
All fruit cakes contain nuts, so are unsuitable for people with nut allergies.
Cakes or sugar items should not be refrigerated.
Please be aware that sugar flowers and some models may contain wires and supports, and are therefore not edible. They can however be kept as a reminder of your special day.
Please be aware that some fresh flowers can cause contamination to cakes, therefore if you decide to have fresh flowers on your cake then Cake Avenue can take no responsibility for any contamination or any damage caused.
Hiring
Any items hired must be returned by the date arranged with you. Failure to do so will result in the loss of deposit for that hired item.
